2 Jobs in Saint Charles, MO
Green Clean Commercial is Hiring a Customer Service Manager Near Saint Charles, MO
Join our team and BE AWESOME TODAY!
Green Clean Commercial is looking for a Customer Service Manager to join our exciting team.
We are Green Clean Commercial, a national janitorial service provider committed to service excellence and giving peace-of-mind to our customers. We are a rapidly growing company making an impact on both the world and our team.
Recent accolades and recognition includes recipient of the 2016 'Employer of the Year Award' in Sustainability, 'Best of' in the small business category in Chesterfield and most recently in St. Charles.
Great Culture, Great Team, Great Pay!
Salary: $50,000.00
Benefits (available after 90 days of employment):
- Vacation & Sick Pay
- Health, Dental & Vision
- 401K
Candidates must meet the following qualifications:
- Must be able to represent and communicate clearly both via written and verbal skills
- Must be able to maximize productivity and organizational skills
- Must be able to use current technology trends and social media
What We Need:
An outgoing person with strong communication skills who is highly organized and experienced in Account Coordination or Management. This candidate must also offer the ability to nurture and manage customer accounts to ensure account retention and client satisfaction. This candidate must also be a creative thinker in unpredictable situations and be a to problem solve as well as have a good ability to develop strong relationships. Must also be driven and experienced in being collaborative with different people in unpredictable situations.
Job Details:
- Full-Time position
- Monday - Friday
- 8:30am - 5:00pm with flexibility to meet customer demands
Job Candidate Preferences & Requirements:
- All candidates must have a clean background screening and be able to pass drug-screening
- Customer Service or account related experience preferred
Job Description Summary:
- Client Support Management
- Management of assigned book of customer accounts
- Duties include general clerical, data entry, problem solving and other account management, including creating proposals and bids through company software
- Project a professional company image through in-person, video and phone interaction
- In-person interaction with our customers & employees
Primary Responsibilities:
- Maintain Files and Records
- Maintain & Manage Company Vendor and Staff Work Schedules
- Coordinate and Host Video and Audio Conference Meetings
- Perform and Coordinate Interviews
- Meet & Greet Clients and Employees via Software
- Create new proposals and bids through company Software
- Coordinate and Maintain supplies ordering
- Manage Employee Time Records
- Create, Maintain and Modify Documents Using Microsoft Office, Word and Excel
- Perform General Clerical Duties, to Include, but not limited to, Photocopying, Faxing, Filing
- Maintain Hard Copy and Electronic Filing System
- Communicate and Analyze Work Performance to Customers
To learn more about us and read our reviews, visit our website at www.greencleancommercial.com or contact Human Resources directly at 636.329.4601.
Green Clean Commercial is an Equal Opportunity Employer
Green Clean commercial is a proud employer of our U.S. Military Service Men & Women
Job Summary
Full Time
$79k-102k (estimate)
11/02/2023
07/09/2024
greencleancommercial.com
SAINT CHARLES, MO
<25
2008
AARON ADAMS
<$5M
Related Companies
About Green Clean Commercial
Green Clean Commercial is a full service national sustainable janitorial services provider. We are dedicated to creating healthy and sustainable work environments for each of our clients. Our objective is to ensure the complete satisfaction of each client through the use of effective sustainable solutions, equipment, and techniques. Our Mission: Benefiting the environment. Benefiting you.
The job skills required for Customer Service Manager include Customer Service, Problem Solving, Account Management, Communication Skills, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Manager positions, which can be used as a reference in future career path planning. As a Customer Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Manager. You can explore the career advancement for a Customer Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Manager job description and responsibilities
As a Customer Service Manager, your most important role is leading and motivating a team of staff to ensure they’re giving the best customer service possible.
02/02/2022: San Antonio, TX
They develop and implement standards effective in sustaining the relationship between an organization and its clients.
02/12/2022: Monterey, CA
Support the customer service team in resolving escalated issues or complaints and ensuring prompt turnaround for all service requests with consistent quality.
01/27/2022: Muskegon, MI
Customer service managers oversee teams of customer service representatives.
04/16/2022: Clarksville, TN
Determine operational strategies by conducting needs assessments, performance reviews, capacity planning, productivity, quality, and customer-service standards.
02/10/2022: Youngstown, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Manager jobs
They need to know how to attain key metrics such as service levels and use tools such as workforce management to manage productivity.
02/11/2022: Austin, TX
Customer service managers generally need a bachelor’s degree.
04/15/2022: Manchester, NH
Although certifications are not essential for this position, many customer service managers pursue optional credentials.
03/15/2022: Huntsville, AL
They should know how to set customer service goals, use CRM tools and build teams.
03/13/2022: Kennewick, WA
Customer service managers with good listening skills can easily pay attention to the customer to understand what they are actually saying.
04/16/2022: Detroit, MI
Step 3: View the best colleges and universities for Customer Service Manager.
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